Privacy Policy | Pragma & Will Group

Introduction

Pragma & Will Group Co., Ltd. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 (2019).

Information We Collect

Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms or request consultations.
Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
Communication Data: Records of correspondence when you contact us via email, phone, or our website forms.
Professional Information: Industry, company size, and areas of interest relevant to our consulting services.

How We Use Your Information

To respond to your inquiries and provide requested information about our services
To deliver consulting services you have engaged us for
To send relevant updates, insights, and thought leadership content (with your consent)
To improve our website experience and service offerings
To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

Consent: When you voluntarily provide your information through our forms
Contractual Necessity: When processing is necessary to fulfill our consulting service agreements
Legitimate Interest: For business analytics and improving our services
Legal Obligation: When required by Thai law or regulations

Data Sharing & Disclosure

We do not sell your personal data. We may share your information with:

Service Providers: Trusted third parties who assist in operating our website and business
Legal Requirements: When required by law, court order, or governmental regulation
Business Transfers: In connection with any merger, acquisition, or sale of company assets

Data Retention

We retain your personal data only for as long as necessary. Contact form submissions are retained for 2 years. Client engagement records are retained for 7 years as required by Thai business regulations.

Your Rights Under PDPA

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Restriction: Request that we restrict processing of your data
Portability: Request transfer of your data to another organization
Objection: Object to processing based on legitimate interests
Withdrawal of Consent: Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data including SSL encryption, secure data storage, access controls, and regular security assessments.